We are happy to assist you with any Service or Warranty requests. Please fill out the form according to your needs, and we will contact you soon.
At Brandon J Roofing, a warranty isn't just a document — it's our word. Every roofing, siding, and gutter installation we complete is backed by a workmanship guarantee that covers labor and installation quality beyond what manufacturer warranties provide.
Our dedicated warranty department exists for one reason: to make sure your investment is protected long after we leave your property. If something isn't right, we come back and make it right — no runaround, no delays.
Submitting a warranty request is straightforward. Once your project contract is paid in full, simply fill out the warranty request form below. A member of our team will review your submission and contact you within 1–2 business days to schedule an inspection.
For projects still under active contract, use the Service Request form — our production team will coordinate directly to ensure your job reaches completion to your full satisfaction.
A service request refers to an active contract with our company where the balance remains unpaid, and we are still working on completing your project.
We are committed to ensuring your job is finished to your satisfaction while the contract is open.
Warranty requests are for contracts paid in full, ensuring all work has been completed.
If any issues arise after the job is finished, Brandon J Roofing will honor the terms of your warranty to address and resolve them.
Verified feedback from homeowners who trusted us with their roofs
Nate worked with 2 different insurance copies to get both my parents house (3949 Lexington) and my sister house (205 Mason Field) a new roof. He made the process easy for us, he was there to be sure the job was done on time and all was cleaned up. I will always recommend Brandon J and say they should ask for Nate.
Nathan and Tim have both been exceptionally forthright and intentional throughout my dealings with Brandon J Roofing. I had both my roof done through Nathan and my siding, facia and soffit with Tim and both experiences exceeded my expectations I highly recommend Nathan and Brandon J Roofing!
Nate Desemone at Brandon J can get the job done!!! Always professional. Reach out for an estimate and quote!!!! He's amazing!!!
After the recent storm in St. Charles Co, we had Jesse come take a look at the roof and any other damage. A new roof was needed and Jesse walked us through the entire process step by step. We have never been through the insurance process on large claims, and Jesse had all the answers to our many questions. Highly recommend him!
Ardis Turner was amazing. He did a great job and tried to fight for me as much as he could to help me install my new roof, gutters, and downspouts. He was extremely personable, and I am thankful for his willingness to go the extra mile. I highly recommend Ardis Turner.
Great service Kile. Very trustworthy young man. Thanks for all your help
Had a gentleman named Kile look over my roof THOROUGHLY! Thankfully he didn’t find any damage after the storms we have been getting! If you’re using this business, ask for KILE! Helps if you’re a single lady because wow did he look good doing it!
Nate Desemone came out to inspect my roof and was extremely professional and honest throughout the entire process. After a thorough inspection, he let me know there was no damage and that I didn’t need to file a claim at this time. That level of transparency is rare and truly appreciated. It’s clear he’s focused on helping people, not just making a sale. I’ll definitely be reaching out to Nate again when I do need roofing work. Highly recommend!
Ardis Turner was ab excellent representive for Brandon J Roofing. He was patient and worked hard and diligently to get a partially approved roof to a fully approved and paid for by insurance. I highly recommend him. He is very personable and genuinely helps his homeowners. 5 stars 🌟 …
I had the pleasure of meeting Nate Desemone. I really enjoyed working with him. He’s attentive professional & kind. I appreciated how knowledgeable was. He explained the whole process, and confidently answered all of my questions. If you work with Brandon j ask for Nate Desemone.
Have questions about your roofing warranty or need to schedule a service? The Brandon J Roofing team is here to help — contact us today for a complimentary inspection.
